Question 1

What are the key considerations for setting up a new Global Capability Center in India?

Accepted Answer

Location choice matters more than most companies expect, since talent depth, cost and competition vary a lot between cities. Beyond that, success hinges on realistic hiring timelines for leadership and niche roles, city specific compensation benchmarking, and a clear view of which skills the centre actually needs.

Question 2

How to hire skilled GCC professionals for building teams in India?

Accepted Answer

Build the screening process around what the role actually requires, not a generic job description. Skill based assessments and structured interviews surface stronger hires than resume screening alone. Building pipelines ahead of need also helps, since strong senior talent usually is not actively job hunting.

Question 3

What are the essential skills to look for in GCC candidates in India?

Accepted Answer

This varies by function, but strong problem solving under ambiguity and comfort working across time zones tend to matter consistently. Real depth in the specific technical area, AI, cloud, data, cybersecurity, beats surface familiarity. For leadership roles, fitting with the GCC's growth stage matters more than a big name resume.

Question 4

Which are the best recruitment agencies specializing in GCC hiring in India?

Accepted Answer

Rather than a ranked list, judge an agency on whether it understands GCC hiring specifically, offers real city level market intelligence and builds pipelines proactively instead of reacting after a role opens. Prism HRC works in exactly this space for global companies building India teams.

Question 5

What are cost-effective strategies for building GCC teams in India?

Accepted Answer

Tier 2 cities often deliver lower attrition and cost without a real drop in talent quality. Data led hiring also pays off, since GCCs using predictive analytics report notably better outcomes. Building leadership pipelines early avoids the inflated costs that come with rushed, launch pressure hiring.

Global Captive Centre talent strategy

Building GCC Teams in India: The Talent Strategy Global Captive Centres Are Getting Wrong

Prism HRC